We're so glad you've chosen christianaudio and hope your experience on our site is everything you want and need it to be! In the event it is less than desired or you have questions, problems, or concerns, we do have a few ways that you can contact us and receive service!

Be sure to take our Customer Satisfaction Survey and let us know how we're doing!

If you're in a hurry and need to send us a quick message, click the "Help" button at the bottom-right of any page on our site to send a speedy customer service email.

View our answers to FAQs, common solutions, and ask other users of christianaudio by visiting the new christianaudio FAQ Knowledge Base! http://faq.christianaudio.com

You can also use the "praise" section of our knowledge base to tell us and everyone else what you like about christianaudio and what features you want us to keep around!

And of course, we would love for you to share ideas for improvements to our site and services so we can constantly move in the right direction! Your input in invaluable.

Please Note: All posts, comments, and replies (everything) in our Knowledge Base is public and visible to everyone. Please be cautious with the personally identifiable information you post in our Knowledge Base.

You can email us at customerservice@christianaudio.com (be sure to send your full name and account email address so we can find you in our system). We will return your email as soon as possible and work with you regarding whatever question you have.

Fill out a customer service help request by clicking the floating "Help" to the bottom-right of any page on our site. During normal service hours and when available, clicking the floating "Help" tab will also give you a LIVE chat option.

Sometimes, due to a high volume of requests, it can take up to 2 business days to process your help request.

» Wholesale orders & queries: sales@echristian.com

Contact us via postal mail at our offices in Southern California:

christianaudio.com
2235 Enterprise St.
Suite 140
Escondido, CA 92029

This is NOT a physical store location.

For returns, refunds & warranty questions, please contact customer. You must receive authorization before mailing a return. Also, review our Refund & Return Policy for specific instructions and information about refunds.

Come join the christianaudio Facebook Page at http://www.facebook.com/christianaudio for exclusive offers, up-to-the-minute news, thoughtful discussions, help & support, and much more!

If you have a quick question or need a title recommendation, you can also follow or send an @ reply to christianaudio on Twitter! We also release news, exclusive discounts & offers, and other important information regularly on our Twitter!

» http://twitter.com/christianaudio
» christianaudio Reviewers Program Twitter
» christianaudio caAffiliate Program Twitter